Refund Policy

1. Course Fee Payment

All course fees must be paid in advance to confirm your enrollment. Payment can be made through:

• Bank Transfer
• UPI/Payment Apps (Google Pay, PhonePe, Paytm)
• Cash (in person at our office)
• Credit/Debit Cards (via payment gateway)
• EMI/Installment options (where available)

2. Refund Eligibility

We offer refunds based on the timeline of your enrollment and course commencement. Please refer to the table below:

Scenario	Refund Amount	Processing Time
Request before course start date	100% refund (minus processing fees)	7-10 business days
Request within 3 days of course start	75% refund	7-10 business days
Request within 7 days of course start	50% refund	7-10 business days
Request after 7 days of course start	No refund	N/A
Course cancelled by Anurag IT Solutions	100% refund	5-7 business days

3. Conditions for Refund

To be eligible for a refund, the following conditions must be met:

• Refund request must be submitted in writing via email or in person
• Student must provide valid enrollment details and payment proof
• No more than 25% of the total course hours should have been conducted
• No certificates or course materials should have been issued
• No internship placement should have been initiated

4. Non-Refundable Scenarios

The following are NOT eligible for refunds:

• Request made after 7 days from course commencement
• Dissatisfaction due to personal reasons (not related to course quality)
• Failure to attend classes regularly
• Violation of code of conduct leading to dismissal
• Certificate and training materials already issued
• Internship placement already initiated
• Processing fees and transaction charges

5. Batch Transfer

If you are unable to continue with your current batch, you may request a transfer to a different batch (subject to availability) under the following conditions:

• Transfer request must be submitted at least 3 days before the next batch starts
• Only one batch transfer is allowed per enrollment
• Additional charges may apply for premium batch slots
• Transfers are subject to seat availability

6. Installation/EMI Refund

For students paying via installments or EMI:

• If you cancel within the eligible period, only the paid installments will be refunded
• Pending installments will be waived off upon cancellation
• Processing fees for installments are non-refundable

7. Special Circumstances

In case of genuine emergencies (medical emergencies, natural disasters, etc.), we may consider refund requests on a case-by-case basis. Supporting documentation will be required.

8. How to Request a Refund

To request a refund, please follow these steps:

• Send an email to info@anuragitsolutions.com with subject "Refund Request"
• Include your full name, phone number, course name, and enrollment date
• Attach payment proof (receipt/bank statement)
• Provide a brief reason for the refund request

Our team will review your request and respond within 2-3 business days.

9. Refund Processing

Once your refund is approved:

• Refunds will be processed to the original payment method
• For bank transfers, please provide accurate bank details
• Processing time may vary depending on payment method and bank policies
• Transaction/processing fees (if any) will be deducted from the refund

10. Course Postponement

Instead of a refund, you may choose to postpone your course to a future batch:

• Valid for up to 6 months from original enrollment date
• One-time postponement allowed
• Subject to availability of seats
• Price difference may apply if the new course has different fees

11. Changes to Policy

We reserve the right to modify this refund policy at any time. Any changes will be updated on this page and will apply to new enrollments only.

12. Contact Information

For any refund-related queries, please contact us: